Why Wont My App Work On My Mac

  

Not long after upgrading to Mac OS 10.9 the Mac OS X App Store stopped loading on my Macbook Air. Starting the app took several minutes and once the window actually came up it was empty. Clicking buttons in the App Store window did nothing.

  1. What Exactly Happens On Your iOS Device? The app crashes quickly after you tap on it from the.
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By default, your Mac won’t install apps from anywhere other than the App Store, although this is easy to bypass. After downloading an app, control-click the file in your Downloads folder and select Open from the menu. If you wish to return or exchange an item purchased Online, either placed in a MAC Store by a MAC Artist using our in-store mobile app or on maccosmetics.com, please click here for step-by-step directions on returning in-store or by mail. Please note that Gift Cards and eGift Cards cannot be returned or exchanged. Another way you can fix this problem is to transfer all the apps on your device to your computer so that are synced and available on both iTunes and the device. Follow these simple steps to do it. Step 1: Open the iTunes app on your computer and then connect the iPhone to the computer using USB cables.

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I found a suggestion that resetting NVRAM ( the equivalent of PRAM on the old PowerPC Macs ) would solve the issue. In my case that worked. The processing of resetting NVRAM is simple and short ( from http://support.apple.com/kb/ht1379 ):

  • Shut down your Mac.
  • Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
  • Turn on the computer.
  • Press and hold the Command-Option-P-R keys before the gray screen appears.
  • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  • Release the keys.

I don’t reboot very often, I usually try to avoid it, but it was worth it to get the Mac OS X App Store app working again.

App

Force quit the app, then open it again

  • iPhone, iPad, iPod touch: Force the app to close.
  • Apple Watch: With the app open, press and hold the side button to show the power options. Then press and hold the Digital Crown to quit the app.
  • Apple TV: Double press the TV/Home button and swipe left or right to find the app with the issue. Then swipe up to close the app. You can’t force apps to quit on Apple TV (3rd generation).

Restart your device

Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.

Why won

Check for updates

Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.

  • iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps. You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch.
  • Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. If you don't have automatic updates turned on, you can open the App Store, go to the Purchased tab, and open an app's product page to see if an update is available.

Reinstall the app

  • iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap iPhone Storage (or iPad Storage). Tap the affected app, then tap Offload app. Tap Offload app again. Wait a moment for the app to offload, then tap Reinstall App.
  • Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.
  • Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.

Contact the app developer

If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer.

Why Won't The App Store Work On My Mac

Learn more

Why Won't Macbook Turn On

  • Get help with unfamiliar charges and in-app purchases.
  • If you can’t install or update an app, or if it’s stuck waiting, learn what to do.
  • Get help with audio, video, or power on Apple TV.