Outlook For Mac Won'T Start

  


  1. Macbook Won T Start
  2. Outlook Won't Start 365
  3. Outlook For Mac Won't Start Up
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Outlook for Mac 2011 is v1 software and like all v1 software, Outlook has stability issues. If your account is IMAP just start over in a new Identity. If it's POP you can try the Hail Mary step 3 here: Troubleshoot Outlook (how to rebuild and repair). Click inside the Search box to activate the Search Tools tab. Select the Search Tools drop-down in the Options group and select Indexing Status. You should see a message stating, Outlook has finished indexing all of your items. 0 items remaining to be indexed. A.pst file is the data file used by Outlook for Windows to archive your email messages, contacts, calendar items, tasks, and notes. Import the.pst file in order to transfer messages from a Windows-based computer to Outlook 2016 for Mac or Outlook 2019 for Mac.

Reasons a Mac Application Won't Start If you've been running the app that won't start for a while successfully, and now it won't start, something changed. There's a chance a file became corrupt because of a system crash, or the app may need to be updated.

Items from an Exchange account are stored in the Outlook cache. If this cache becomes corrupted, it may cause synchronization problems with the Exchange server. To solve this problem, you can empty the cache in Outlook so that Outlook 2016 for Mac can download. Outlook 2016 for Mac, Outlook for Mac for Office 365; In this article. Original KB number: 2800895. We do not recommend that you change the default location of your Profile folder for Microsoft Outlook 2016 for Mac, or your Identity folder for Microsoft Outlook for Mac 2011 to an external hard disk or to a network.

Lately I’m having some sync issues with my mailbox. For instance, I see several new emails in my mailbox when I login to webmail which I don’t see in Outlook.

Also, it looks like the entire month of June has gone missing in Outlook but the emails are luckily still available on the server.

Is there any way to get Outlook to sync or download these emails again?

Corruptions in the cache are rare (especially for Exchange based accounts) but can still happen under various circumstances like an unexpected shutdown or crash of your computer or Outlook.

In these cases, it might be best to reset the local cache of Outlook and let it rebuild. The process is fairly simple to perform but make sure you do some checks first.

Step 1: Verify that the messages still exist on the server

The first thing to check is whether all messages that you expect to be on the mail server (via webmail) are still there as well.

You don’t actually have to check each and every message. With sync issues you are usually missing emails in Outlook and not in webmail. However, you do want to pay a bit more attention to folders you recently moved emails into and your Sent Items folder.

If you are missing any emails on the server, either drag & drop them out of Outlook and into a folder in your Documents folder (via File Explorer) to save them as msg-file or export/copy them to a pst-file.

Both methods will allow you to restore these items to Outlook and/or the mail server later on.


Drag & drop messages from Outlook into File Explorer to create msg-files.

Step 2: Backup any folders marked with: On this computer only

If any of your folders of your mailbox in Outlook are marked with “This computer only”, you’ll need to copy or export the contents of these folders as well before resetting your cache.

These folders are likely to exist when you only have an IMAP account configured in Outlook 2013 or Outlook 2016.

A good method to find these folders is by switching to the Folder List Navigation in Outlook (keyboard shortcut CTRL+6). Common folders that are marked with “This computer only” are;

  • Drafts
  • Contacts
  • Calendar
  • Tasks
  • Notes

Extra Tip!
Configure Outlook to store the “This computer only” folders within a pst-file so you won’t risk losing them and also making it easier to back them up. For more details see: Don’t risk losing your Contacts and Calendar when using IMAP in Outlook 2013 or Outlook 2016

Step 3: Reset the cache of your account

Now that all your unique data from the cache is backed up, you can reset the cache in the following way;

  1. Open the Account Settings dialog;
    • Outlook 2007
      Tools-> Account Settings…
    • Outlook 2010, Outlook 2013 and Outlook 2016
      File-> Account Settings-> Account Settings…
  2. Select the Data Files tab.
  3. Select the mailbox for which you want to reset the cache.
    This will most likely refer to an ost-file, but for IMAP accounts in Outlook 2007 and Outlook 2010, this will be a pst-file.
  4. Click the “Open File Location…” button.
    If your ost-file is located in the default location, then this will open the following location in File Explorer;
    C:Users%username%AppDataLocalMicrosoftOutlook
  5. Close Outlook and wait for it to be fully closed (just wait 2-3 minutes to be sure).
  6. Return to File Explorer and rename the ost-file of your account to .old so it will now be called like; <filename>.ost.old
  7. Start Outlook again and it will automatically rebuild the ost-file. Give it sufficient time to sync (download) your mailbox again.
Mac


Opening the file location of an ost-file via the Data Files tab in Account Settings. (click on image to enlarge)

Step 4: Restoring backed up items

If you backed up any data in step 2, then you restore these items after Outlook has finished syncing all your data.

If you backed them up as msg-files, then you can simply drag & drop these files back into Outlook.’

If you created a pst-file, then you can connect to this pst-file in Outlook via;

  • Outlook 2007
    File-> Open-> Outlook Data File…
  • Outlook 2010
    File-> Open-> Open Outlook Data File…
  • Outlook 2013 and Outlook 2016
    File-> Open & Export-> Open Outlook Data File
Outlook for mac will not start

You can then drag & drop these items to their correct folders within Outlook.

After a sync interval, these items should be available again within webmail as well, unless the items are stored within “On this computer only” folders.

The password of your macOS user account is also known as your login password. It's the password that you use to log in to your Mac and make certain changes, such as installing software.

Change your password

If you know your password and can use it to log in to your account, you can change your password in Users & Groups preferences:

  1. Choose System Preferences from the Apple menu, then click Users & Groups.
  2. Select your user name from the list of users.
  3. Click the Change Password button, then follow the onscreen instructions.

Reset your password

If you don't remember your password, or it isn't working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:

  • Make sure that you're typing the correct uppercase or lowercase characters. If your keyboard has Caps Lock turned on, the password field shows a Caps Lock symbol .
  • If the password field shows a question mark, click it to display a password hint that might help you to remember.
  • Try to log in without a password. If that works, you can then add a password by following the steps to change your password.
  • Try to log in with the Apple ID password that you use for iCloud. If you just changed that password and the new password isn't working, try the old password first. If that works, you should be able to use the new password from then on.

Reset using your Apple ID

In some macOS versions, you can use your Apple ID to reset your login password. At the login screen, keep entering a password until you see a message saying that you can reset your password using Apple ID. If you don't see the message after three attempts, your account isn't set up to allow resetting with Apple ID.

Macbook Won T Start

  1. Click next to the Apple ID message, then follow the onscreen instructions to enter your Apple ID and create a new password. You'll be asked to restart when done.
  2. Log in with your new password.
  3. Determine whether to create a new login keychain.

Reset using another admin account

If you know the name and password of an admin account on your Mac, you can use that account to reset the password. Download full movies for free.

  1. Log in with the name and password of the other admin account.
  2. Choose System Preferences from the Apple menu, then click Users & Groups.
  3. Click , then enter the admin name and password again.
  4. Select your user name from the list of users.
  5. Click the Reset Password button, then follow the onscreen instructions to create a new password:
  6. Choose Log Out from the Apple menu.
  7. Log in to your account using your new password.
  8. Determine whether to create a new login keychain.

Outlook Won't Start 365

Reset using the Reset Password assistant (FileVault must be on)

If FileVault is turned on, you might be able to reset your password using the Reset Password assistant:

  1. Wait up to a minute at the login screen, until you see a message saying that you can use the power button on your Mac to shut down and start up again in Recovery OS. If you don't see this message, FileVault isn't on.
  2. Press and hold the power button until your Mac turns off.
  3. Press the power button again to turn on your Mac.
  4. When the Reset Password window appears, follow the onscreen instructions to create a new password.
    If you need to connect to Wi-Fi, move your pointer to the top of the screen and use the Wi-Fi menu to connect. To exit without resetting your password, choose Apple menu > Restart.
  5. When done, click Restart.
  6. If you were able to reset your password with the Reset Password assistant, log in to your account using your new password.
  7. Determine whether to create a new login keychain.

Reset using your Recovery Key (FileVault must be on)

If FileVault is turned on and you have a FileVault Recovery Key, you can use that key to reset your password.

Outlook For Mac Won't Start Up

  1. At the login screen, keep entering a password until you see a message saying that you can reset your password using your Recovery Key. If you don't see the message after three attempts, FileVault isn't on.
  2. Click next to the message. The password field changes to a Recovery Key field.
  3. Enter your Recovery Key. Use uppercase characters, and include the hyphens.
  4. Follow the onscreen instructions to create a new password, then click Reset Password when done.
  5. Determine whether to create a new login keychain.

If you can't log in with your new password after restarting your Mac, take these additional steps:

Outlook For Mac Support Tools

  1. Restart again, then immediately hold down Command-R or one of the other macOS Recovery key combinations until you see the Apple logo or a spinning globe.
  2. When you see the macOS Utilities window, choose Utilities > Terminal from the menu bar.
  3. In the Terminal window, type resetpassword, then press Return to open the Reset Password assistant pictured above.
  4. Select ”My password doesn't work when logging in,” then click Next and follow the onscreen instructions for your user account.

Create a new login keychain, if necessary

After resetting your password and logging back in to your account, you might see an alert that the system was unable to unlock your login keychain. This is expected, because the passwords for your user account and login keychain no longer match. Just click the Create New Keychain button in the alert.

If you didn't see an alert about your login keychain, or you see other messages asking for your old password, reset your keychain manually:

  1. Open Keychain Access, which is in the Utilities folder of your Applications folder.
  2. Choose Preferences from the Keychain Access menu, then click the Reset My Default Keychain button in the preferences window. After you enter your new password, Keychain Access creates an empty login keychain with no password. Click OK to confirm.
    If you don't see a Reset My Default keychain button, close the preferences window and select the “login” keychain from the left side of the Keychain Access window. Press the Delete key, then click Delete References.
  3. Choose Log Out from the Apple menu to return to the login screen.
  4. Log in to your account using your new password. Your account password and login keychain password now match again.

How To Reset Outlook For Mac

If you still can't log in

Reset Preference Outlook For Mac

If you still can't log in with your password, contact Apple Support for help.

Outlook For Mac Won't Open